Pros of Virtual consultations
The cost is R300 per e-consultation, which is lower than our in-office consultation fee. You will be billed after your e-consultation
You can send photographs via the app e.g. rashes, injuries etc
You are able to receive a prescription from us via the app as well. This is useful when your prescription expires. It is valid for Schedule 1 - 4 medications.
If necessary, a video call consultation is possible
Convenient if you are out of town, live outside of Durban or don't have time to visit our office
We are available for e-consultations after hours and on weekends as well as public holidays
What is a virtual consultation
Due to the demand for consultations from patients who either live outside of Durban or cannot find the time to come in to visit us in person, we offer electronic consultations via our app called MEDICI from the convenience of you cell phone.
It is really easy to use and costs less than an in-person consultation.
HOW IT WORKS
Follow these 3 easy steps to have a consultation with us from the convenience of your cell phone.
1. Download the free MEDICI app from the
App store on your cell phone
2. Add your personal information including your
credit card details. (You will not be charged
until the end of your first consultation)
3. Add Dr Raboobee as your doctor using the
activation code :
All you need to do to initiate an e-consult is start chatting in the app
Not all medical conditions can be treated virtually. Interaction with a doctor in person may be necessary.
You will be given medical advice via the app, however, should you require a procedure or diagnostic test, you will be asked to come in to our office for an in-office consultation / treatment or to visit your local doctor. As we have provided medical advice, you will, understandably, still be charged for this consultation. If a treatment is recommended, we will not charge you again for a consult in our office, but only charge for the treatment.