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24 HR NICD HOTLINE  0800 029 999 / 0800 111 132



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Coronaviruses are a group of viruses that cause respiratory infections.  The most recently discovered coronavirus causes a disease called COVID-19.

Symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell. About 80% of people recover from the disease without needing special treatment. 


In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death (WHO - World Health Organisation).


  • Dry cough

  • Sore throat

  • Fever

  • Shortness of breath

  • Fatigue / malaise

According to the World Health Organization (WHO), some patients may experience aches and pains, nasal congestion, runny nose or diarrhoea.

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Who is at highest risk

  • The elderly

  • People with underlying medical conditions like

    • Diabetes​

    • High Blood pressure

    • Immune disorders

  • Health care workers​

  • People caring for a COVID + patient

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Preventative measures


  • Wash hands regularly with soap and water or alcohol based hand sanitizer

  • Dont shake hands or hug

  • Maintain 2m distance from people around you

  • Stay at home where possible

  • Take a flu vaccine if available

  • Wear a fabric mask when out in public

  • Cover your mouth when you cough or sneeze or cough into your elbow

  • You do not need to wear gloves at the shops / when out in public. 


  • Do not use a surgical mask or N95 Mask as these should be reserved for healthcare workers due to stock shortages

  • Wear a fabric mask that is

    • 2 to 3 layers thick​

    • made of cotton or similar

    • covers 50% of nose and extends 25mm under the chin

  • Do not remove your mask when talking to others of coughing​

  • Do not touch the front of the mask

  • Children under 3 do not need to wear a mask

  • You can stitch your own mask using the template provided below 

What we are doing at our practice to lower transmission

From 2 May 2020, we are offering our FULL range of Medical and Aesthetic services.

We are still offering online consultations at a discounted rate to allow people to access medical advise from home. A prescription can be provided at online consultation. 

We are following strict hygiene measures including disinfecting surfaces, handles, pens, examination bed and instruments regularly and wearing standard PPE (Personal protective equipment). 

Please do not bring children to the office unless your child is attending as a patient. 

Remember to 

  • Disinfect groceries when returning to your home

  • Remove shoes at your door

  • Disinfect cell phone, keys, car steering wheel, handles, doorknobs, spectacles and anything else you use often and take out with you

  • Disinfect surfaces at home regularly

  • Remove clothes and wash after going out (have a shower if possible)


Instructions to sew a mask

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Click here for

instructions and a

pattern on how to

sew your own mask

Full list of our precautions

Procedure for symptomatic patients


If you are concerned that you may have COVID 19, we recommend having an online consult with us.  (You can book an appointment on 031 207 4796 or whatsapp 076 756 7726).

Your symptoms and COVID risk will be assessed.  If you meet the criteria for testing, an NICD form will be completed for you by Dr Raboobee.

You will then need to make an appointment at the Lab for the COVID Test.  We are using Lab 24 which is our closest Lab, but you may request another lab.

How the COVID test is done

Samples will be collected from the nose and back of the throat. This can be uncomfortable but is quite quick.

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